Vilma’s Vault is a trusted marketplace specializing in the authentication, resale, and sourcing of luxury designer bags. We help buyers shop with confidence by ensuring every bag is 100% authentic, and we assist sellers in getting the best value for their designer items.

We authenticate and sell bags from top luxury brands, including but not limited to:

• Louis Vuitton
• Chanel
• Hermès
• Gucci
• Prada
• Dior
• Balenciaga
• Saint Laurent
• Bottega Veneta

If you’re unsure whether we authenticate a specific brand, feel free to contact us for confirmation.

Buying from Vilma’s Vault is easy and secure:

1. Browse our curated collection of 100% authenticated luxury handbags.
2. Add your favorite piece to the cart and head to checkout.
3. Pay using your preferred method — we accept credit cards, debit cards, Apple Pay, PayPal, and Venmo.
4. Once your order is placed, we’ll ship your bag with full authentication documentation and tracking.
   
   If you have any questions during checkout, feel free to contact us — we’re happy to assist.

Yes! We make selling your designer bag effortless:

1. Submit a request with photos and details about your bag.
2. We authenticate and evaluate the item.
3. We either buy it outright or list it for resale on your behalf.
4. Once sold, you receive payment securely.

We take care of everything—from authentication to finding the right buyer—so you don’t have to.

Every bag sold by Vilma’s Vault is 100% authenticated using a combination of expert evaluation and industry-leading technology.

We partner with Entrupy, a trusted AI-based authentication tool used by top resellers and retailers worldwide. Each bag includes a Certificate of Authenticity, backed by Entrupy’s technology and verified by our in-house luxury expert with nearly a decade of experience.

You can shop confidently knowing every item has passed a thorough multi-step authentication process.

If a bag does not pass our rigorous authentication process, we will promptly notify you and discuss the next steps.

You have the option to have the bag returned to you, or we can assist you with alternative solutions. Rest assured, Vilma’s Vault does not list or sell any items that fail authentication — your trust and satisfaction are our top priorities.

Our authentication process includes:

• In-person verification by luxury brand experts
• Detailed material & hardware inspection
• Entrupy AI-powered authentication
• Official certificate of authenticity

Once authenticated, your bag is either approved for sale or returned to you with a detailed report.

Our authentication process typically takes 24-48 hours, depending on the complexity of the bag and the volume of requests.

Authentication fees vary depending on the brand, model, and complexity of the bag.

For detailed pricing and an overview of our thorough authentication process, please visit our Authentication Service page.

If you have specific questions or need a custom quote, feel free to contact us directly — we’re here to help.

Yes! We currently ship to the United States and Canada with tracking and insurance to ensure your luxury purchase arrives safely.

International shipping fees vary based on destination and are calculated at checkout. For full details on shipping timelines, fees, and policies, please refer to our Shipping Policy.

At Vilma’s Vault, all sales are final due to the unique nature of our authenticated, pre-owned luxury bags. We do not accept returns or cancellations except in rare cases approved in writing.

If a return is approved, the item must be unused, in original condition, with tags and authentication materials intact, and returned within 48 hours of delivery. A restocking fee and return shipping costs will apply.

Please review all product details carefully before purchase. For return and refund details, see our Return & Refund Policy.

Yes! Through our dedicated bag sourcing service, we specialize in locating rare, hard-to-find luxury bags—whether pre-loved or brand-new.

Simply submit a sourcing request, and our expert team will leverage our extensive network to find the perfect authentic designer bag that matches your specifications.

Learn more and start your request on our Bag Sourcing page.

Yes! At Vilma’s Vault, we provide flexible payment options to make acquiring your dream luxury bag more manageable:

• Shop Pay Installments: Eligible customers can split their purchase into bi-weekly or monthly payments. Orders between $35 and $30,000 USD or CAD may qualify. Eligibility is determined by Affirm, and approval is subject to credit assessment.
• Secure Checkout: We also accept credit and debit cards, Apple Pay, PayPal, and Venmo for a seamless and safe shopping experience.
  
  Please note that Shop Pay Installments is available to customers in the U.S. and Canada (excluding Quebec).